Builder Partnerships

Aftercare that protects the relationship you've built.

RTS integrates with builder customer-care teams to reduce administration, improve homeowner communication and complete maintenance professionally.

Built around the way builders work.

We understand that post-handover maintenance is part of your customer's overall experience with your brand.

  • Work-order driven scheduling
  • Direct homeowner contact where required
  • Respectful occupied-home attendance
  • Clear completion reporting
  • Photos and job notes
  • Escalation of issues outside scope

Procurement ready

Use the RTS Capability Statement to introduce our service model to maintenance, construction and customer-care managers.

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Professional Representation

Communication and presentation that reflect positively on your business.

Reliable Attendance

Appointments managed carefully with proactive communication.

Accountable Reporting

Useful completion information without constant follow-up from your team.

Residential houses in Sydney, Australia
Australian residential focus

Built for Australian homes and builder customer-care teams.

RTS is positioned around the workflows and service expectations of Australian residential builders, with a strong Victorian focus.

Need a reliable maintenance partner?

Talk to RTS about your builder aftercare workflow.
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